ISO 22483:2020 Certification
TOURISM AND RELATED SERVICES - HOTELS - SERVICE REQUIREMENTS
What is ISO 22483 standard?
The ISO 22483 is an international standard developed to establish quality and service requirements for hotels of any category, size or type, worldwide. It serves as a guideline to provide consistent and quality service within the hospitality industry. Obtaining an ISO 22483 certification is useful for various reasons:
- Improve the quality of service in hotels;
- Provide a uniform international reference;
- Promote customer satisfaction;
- Assist in staff training;
- Provide objective criteria for hotel management.
Bureau Veritas Hellas is an independent third-party certification body that can support your organization in the ISO 22483 certification process.
How to obtain CERTIFICATION according to the ISO 22483 guideline?
The ISO 22483 certification process proposed by Bureau Veritas Hellas involves 4 main phases:
- Initial assessment;
- Certification audit to verify conformity with the standard's requirements;
- Issuance of the ISO 22483 certificate upon successful completion;
- Periodic surveillance to maintain the certification over time.
FAQ - Frequently asked questions about the ISO 22384 guideline
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Is it mandatory to have the ISO 22483 certification?
No, ISO 22483 is a voluntary standard, but it can be used as a basis for quality certifications or to increase the trust of international guests.
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Who is the ISO 22483 certification useful for?
- Hotels and hotel chains;
- Certification bodies;
- Tourism authorities;
- Tour operators;
- International customers looking for recognized standards.