Communication Skills Training Course • Greece

Why choose the Communication Skills Training Course?

After this training offered by Bureau Veritas Hellas participants will be able to:

• Distinguish their own and their collocutor’s learning style(s)
• Map their position during a conversation and choose among proposed tactics to further it
• Utilize their probing skills to help their collocutor describe/reveal positions and focus on them
• Assess their own behavioral preferences
• Use the paraphrasing and summarizing techniques
• Apply closing techniques to obtain agreement and, or, commitment
• Listen carefully practicing active listening
• Describe a situation in the receiver’s “code” instead of their own
• Deal with negative views and opinions based on the Tools for Persuasion methodology and with the emotional side of a conversation
• Feel better equipped to interact with any type of collocutor and in case of a fruitless
  discussion, know the reasons for the stall.

How is the Communication Skills Training Course structured?

The Communication Skills training course is meticulously structured to offer a holistic learning experience that enhances your communication abilities through a blend of theoretical knowledge, practical exercises, and interactive sessions.

1. The course begins with a deep dive into personalized self-analysis, allowing you to gain valuable insights into your own communication preferences and styles, and understand your strengths and areas for improvement. Through targeted assessments, the course identifies specific areas where you can enhance your skills, such as verbal clarity, non-verbal cues, and active listening. You will learn and practice a suite of advanced tools and techniques used by communication experts, designed to help you convey messages effectively and build stronger connections. Each topic is introduced with concise theoretical explanations to provide a solid foundation for the practical applications that follow
2. Engaging exercises are incorporated throughout the course to reinforce your understanding and mastery of the content. Interactive role play sessions allow you to apply the techniques in real-life scenarios, providing hands-on experience and fostering confidence in your communication skills.
3. The course culminates in a written exam that assesses your comprehension and application of the communication skills and techniques learned throughout the training. This structured approach ensures that you not only learn about effective communication but also gain the practical experience needed to apply these skills in various contexts.

What Is Provided After This Course?

Participants who successfully complete the continuous assessment will receive a Certificate of Successful Completion.